TERMS OF SERVICE

OVERVIEW

This website is operated by Verity Lane. Throughout the site, the terms “we”, “us” and “our” refer to Verity Lane.

Verity Lane offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products.

1. ELIGIBILITY

By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. USE OF OUR WEBSITE

You agree not to:

• Use our products or services for any unlawful purpose
• Violate any applicable UK or international laws
• Transmit viruses or malicious code
• Attempt to gain unauthorised access to our systems

We reserve the right to suspend or terminate access if these Terms are breached.

3. PRODUCTS & SERVICES

All products are subject to availability. We reserve the right to:

• Limit quantities
• Refuse orders
• Discontinue products at any time

We make every effort to display product details accurately, but cannot guarantee that colours or images will appear exactly the same on all devices.

⚠️ Health Disclaimer:
Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before use, especially if pregnant, breastfeeding, or taking medication.

4. PRICING & PAYMENT

All prices are displayed in GBP (£) unless stated otherwise.

We reserve the right to:

• Change prices at any time
• Cancel orders due to pricing errors

Payment must be completed before orders are processed.

5. DELIVERY

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

• Couriers
• Customs
• External factors beyond our control

Risk passes to you once the product has been delivered.

6. RETURNS & REFUNDS

You may return eligible items within 14 days of receipt in line with UK Consumer Contracts Regulations.

Items must:

• Be unused
• Be in original packaging

Refunds will be processed once items are received and inspected.

We reserve the right to refuse returns that do not meet these conditions.

7. ACCOUNT INFORMATION

You agree to provide accurate and up-to-date information when placing orders.

We are not responsible for delays or losses caused by incorrect details provided by you.

8. THIRD-PARTY SERVICES

We may provide access to third-party tools or links.

We are not responsible for:

• Third-party content
• External websites
• Any damages arising from their use

9. USER CONTENT

If you submit comments, reviews, or content, you grant us the right to use, edit, and publish it.

You agree not to submit content that is:

• Unlawful
• Offensive
• Misleading

10. PERSONAL DATA

Your personal data is handled in accordance with our Privacy Policy and UK GDPR regulations.

11. ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

12. PROHIBITED USES

You must not use this site to:

• Break laws or regulations
• Infringe intellectual property rights
• Harass or discriminate against others
• Spread harmful or malicious content

We may terminate your access if you violate these terms.

13. LIABILITY

To the fullest extent permitted by UK law, Verity Lane shall not be liable for:

• Indirect or consequential losses
• Loss of profits or revenue
• Loss arising from use of this website or products

Nothing in these Terms limits your statutory rights under UK consumer law.

14. INDEMNITY

You agree to indemnify and hold harmless Verity Lane from any claims arising from your breach of these Terms or misuse of the website.

15. TERMINATION

We may terminate or suspend your access at any time if you breach these Terms.

16. GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

17. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

18. CONTACT INFORMATION

For any questions regarding these Terms, please contact us at:
veritylane.stor@gmail.com